When answering this question, it's important to provide a specific example from your professional experience that highlights your ability to manage IT governance and ensure compliance with internal policies and standards. Here are the steps you can follow to answer this question:
- Start by explaining the context of the situation. For example, you could say, "In my previous role as an IT manager at XYZ company, I was responsible for managing IT governance and ensuring compliance with internal policies and standards."
- Provide an overview of the specific policies and standards you were responsible for enforcing. You could say, "One of the key policies I had to enforce was ensuring that all software used by the company was licensed and up-to-date. Additionally, I was responsible for ensuring that all employees followed our security policies and protocols."
- Describe a specific challenge you faced in managing IT governance and compliance. For example, you could say, "One challenge I faced was that many employees were using unlicensed software, which posed a significant risk to the company's security and reputation."
- Explain the actions you took to address the challenge. You could say, "To address this issue, I worked closely with the company's procurement team to identify and purchase licensed software for all employees. Additionally, I created a training program for employees to ensure they were aware of the risks associated with using unlicensed software and the importance of following our policies and protocols."
- Finally, describe the outcome of your actions. For example, you could say, "As a result of these actions, we were able to significantly reduce the use of unlicensed software across the company, which helped to mitigate security risks and ensure compliance with internal policies and standards."
By following these steps, you can provide a clear and compelling example of how you have successfully managed IT governance and ensured compliance with internal policies and standards.