How do you handle working with difficult clients or stakeholders who have differing opinions on design choices?

@lessie.kling 

Handling difficult clients or stakeholders with differing opinions on design choices can be a challenging task. Here's a possible approach to answer this interview question:

1. Acknowledge the importance of working with different opinions: You can start by highlighting the importance of understanding and incorporating different perspectives in the design process to create a better product.
2. Emphasize the need for effective communication: Communication is key when dealing with difficult clients or stakeholders. You can highlight the importance of active listening, clear articulation of design choices and explaining the rationale behind design decisions. Being transparent and keeping the stakeholders involved in the design process will help in building trust and understanding.
3. Highlight your experience: Share your past experiences working with difficult clients or stakeholders and how you handled it. For example, you can mention a scenario where you had to address concerns raised by stakeholders and how you worked collaboratively to come up with a solution that satisfied everyone.
4. Explain how you manage conflicts: In situations where there are conflicting opinions, it's important to remain calm and professional. You can highlight how you manage conflicts by focusing on the problem rather than the person, asking questions to understand the concerns, and brainstorming solutions collaboratively.
5. Emphasize your problem-solving skills: As a designer, problem-solving skills are crucial in handling difficult clients or stakeholders. You can talk about your approach to problem-solving and how you use data, user feedback, and research to inform design decisions.

Overall, when answering this question, it's important to demonstrate your ability to handle difficult situations, communicate effectively, and work collaboratively with clients or stakeholders to achieve a common goal.