How would you handle a situation where you don't know the solution to a technical problem?

by kari_schaden , in category: Technology , a year ago

How would you handle a situation where you don't know the solution to a technical problem?

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1 answer

by lessie.kling , a year ago

@kari_schaden 

When facing a technical problem that I don't know how to solve, my approach would be to follow these steps:

  1. Ask for more information: First, I would ask the interviewer or colleague for more information on the problem to gain a better understanding of the issue.
  2. Research: I would conduct research on the problem using various resources, such as online forums, documentation, and relevant books to see if there is an existing solution.
  3. Seek advice: If the problem is complex or requires a more experienced perspective, I would reach out to a more senior colleague or mentor for advice and guidance.
  4. Experiment and troubleshoot: If possible, I would experiment with different solutions and troubleshoot the issue by testing out various approaches.
  5. Document the process: Throughout the process, I would document my steps and findings to ensure that I can refer back to them if similar problems arise in the future.


Overall, I believe that being honest about not knowing the solution is important, and actively seeking out ways to find the solution is crucial to success in technical fields.